Entry Conditions

To ensure that all patrons enjoy their experience at the Basin Reserve, entry to the ground is subject to the following conditions:

Super Smash matchdays

Below is helpful set of FAQs to help with entry to the ground on Dream11 Super Smash matchdays:

Can matches be played and events go ahead?
Yes

Are matches played behind closed doors, or with restricted crowd attendance?
No, the Cello Basin Reserve can operate with a full attendance and crowds are allowed.

I’m a Cricket Wellington Gold Member – will the Long Room be open?
The Cricket Wellington Gold Member Long Room will be open for members to attend on matchdays.

Guest passes will not be available for the Long Room until we are at green.

Bays 1 and 2 of the RA Vance Stand are currently unavailable due to reconstruction, however members can sit outside in bays 3 and 4.

Will I be able to purchase a ticket at the gate on the day?
Yes – a ticket box office will be available for individual ticket purchases, as well a Cello Basin Reserve Venue Packs. This will be located at the main entrance on Kent Terrace. However, we recommend that you purchase tickets online prior to attending the venue to save money and time queueing up.

Will I be able to purchase food and beverage?
Yes – a range of different food vendors will be available on the day and Fortune Favours will be pouring their craft beer at two sites. Maps of the venue will be available on this page and on the Cricket Wellington and Cello Basin Reserve social media pages closer to the day of event.

Can I purchase Firebirds and Blaze merchandise at the event?
Yes – merchandise will be available to buy at the merchandise block situated at the front of the Old Pavilion (Museum) stand on the right-hand side. Please refer to the venue maps that will be available on this page and on the Cricket Wellington and Cello Basin Reserve social media pages closer to the day of event.

Will I be able to get a signature or a photo with my favourite Firebirds and Blaze players?
Yes, there will be opportunities to get signatures from players during designated times and areas. To ensure the safety and security of both players and fans, please follow all guidelines provided by event staff.

What else is Cricket Wellington doing to keep me safe?
Cricket Wellington is committed to providing a safe and enjoyable experience for all. We will continue to implement measures that ensure everyone’s safety, while also allowing for fan interactions with players when possible.

Other important information
The usual Cello Basin Reserve toilet blocks at the Southern and Northern end of the ground are currently under reconstruction and therefore will not be available on matchday. Instead, toilets will be available at the Southern end of the ground by the Groundsman’s Shed. Please take care around the construction sites.

Patron and bag searches

• All patrons and their possessions may be subject to searches before entering the ground.
• Searches may also be carried out during an event and when leaving the ground.
• Patrons who refuse to participate in searches may be denied entry to the ground or asked to leave the venue.
• All vehicles entering and leaving the ground may be searched.
• Prohibited items will be confiscated.

Playing surface

• Patrons are not allowed inside the playing boundary fence, before, during or after an event.
• For some events, access to the playing field may be permitted to patrons.  Patrons must follow the directions of Basin Reserve staff.

Patrons may be refused entry to the Basin Reserve if they

• Have no valid entry ticket or accreditation pass.
• Appear intoxicated/under the influence of drugs or exhibit disorderly behaviour.
• Failure to comply with gate staff or security requests.
• Are in possession of prohibited items.
• Have been previously served with a trespass notice that still applies.

Patrons will be asked if leave the Basin Reserve if they

• Use obscene language.
• Are verbally or physically abusive or behave in an offensive manner.
• Are intoxicated.
• Are carrying out unauthorised activities within the Basin Reserve.
• Throw items into the air or onto the pitch (including during Mexican waves).
• Failure to comply with these policies.

Patrons may not bring into the Basin Reserve

• Alcohol.
• Illicit drugs.
• Umbrellas
• Glass bottles or cans.
• Commercially produced takeaway food such as McDonalds, KFC, Subway, pizza etc.
• Sound amplifiers including loudhailers, vuvuzelas, and air horns.
• Recording devices for commercial purposes.
• Dogs or other pets (guide dogs are permitted).
• Flares, fireworks, laser pointers.
• Knives or other dangerous weapons.
• Skateboards, roller blades, scooters or bicycles.
• Flag poles of more than one metre in length.
• Signs or banners that are obscene, offensive or abusive.
• Any other item that Basin Reserve management determine may cause injury or public nuisance or inconvenience to any other person.
• Sofas or standard deck chair.

Items that are allowed

• Thermos flasks.
• Plastic bottles (1.5L max)
• Soft-sided chilly bags, picnic baskets.
• Prams, strollers, pushchairs.
• Collapsible short legged deckchairs (a low profile portable/collapsible seat will be permitted if the base of the seat is no higher than 300mm from the ground and no wider than 600mm)

General

• Patrons must not sit or stand in aisles, or block emergency doors or emergency exits.
• Some sporting and other activities are dangerous. Patrons viewing such activities do so at their own risk.
• Clothing must conform to reasonable standards of decency.
• Radios, CD’s etc may be used only with earphones.
• Cameras, videos, tape recorders and other recording devices may be prohibited for certain events.
• Advertising promotions and product giveaways, etc, are not permitted in the Basin Reserve (this includes the entry points to the Gatehouses), unless expressly authorised by the Basin Reserve Trust.  Any unauthorised product giveaways will be confiscated.
• Patrons bring personal items into the Basin Reserve at their own risk.  The venue will not be held responsible for any damages to, loss or theft of a person’s personal property.